Cancellations made with less than the minimum time is billable. For all rides with any car
SUV with service within any major city in the United States, the minimum cancellation time is 2 hours for the executive service class.
ness service class. Because Economy class is not refundable we recommend changing the date for a small fee to keep the credit for your next ride. For any Special Vehicle like Vans, Stretch, Bus, and/or if the vehicle has been dispatched before pick up, any local major event (like Formula one, Super-Bowl, United Nations Week, etc...), a private event (Like a wedding, prom, parties, etc...), multivehicle bookings (when more than 3), or rides outside any U.S. major city or rides outside the United States the minimum cancellation time is 72 hours. Our Sedan Economy Class (Non-Refundable) does not allow free Cancellations. All cancellations must be made over the phone On-Line or using our app (Sending Us iust an email or Text cancellation notice it is not
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